Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed
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803-775-1277 | 930 N Lafayette Dr Sumter, SC 29150

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Discover More About Appointments and Repair Services At Ace Parker Tire in Sumter

Auto Repair Near Manning
Miscellaneous Auto Services
Alignment Services


What Our Customers Are Saying

VERY FAMILY ORENTIED

, 06/02/2022

Been taking my vehicles here for 8 years now and so dose my children; service is good and dependable. I Would recommend Ace Parker tire Service to anyone

, 05/25/2022

Excellent Service as Always!

, 03/04/2022

Excellent customer service. Fast and friendly service!!!

Had my truck engine replaced here. Some of the best mechanics in the area! My truck runs like a new vehicle I don't go anywhere else!

Amazing service. Had a flat tire after work and had tried to pump it back up myself, but heard the air leaking from another part of the tire. I called them at 7:50am. They came to my car, took the tire off, showed me what had punctured it, and recommended a new tire. They even offered to drive me to the place I originally purchased the tire from and put it on themselves. Needless to say, by 8:30am I had a new tire and was on my way home. Would definitely recommend them to anyone. Very friendly, patient and efficient.

  • ASE (Automotive Service Excellence)
  • Jasper
  • Napa
  • best of sumter
  • sumter
  • sumter
  • AAA Approved Auto Repair
  • Car Care Aware
  • Call Us For Service: 803-775-1277